Public company or office

Water Distribution Authority (REGIDESO)

Production et distribution de l’eau potable : interruptions, fuites sur le réseau, bornes-fontaines, branchements et factures. La Ville transmet les signalements et suit leur traitement.

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Report a problem See all its requests →

Results

Efficiency

Resolution, speed of taking in charge and resolution within 30 days.

  • Resolution rate0%
  • Taken in charge within 48 h100%
  • Transparency0
requests received
4
resolved
0
being handled
4
median time to resolve
—
residents’ satisfaction
—
not taken in charge after 48 h
0

Figures for the City and all its Municipalities.

Activity over the last six months

  • Received
  • Resolved
See the figures as a table
MonthReceivedResolved
June 202600
July 202600
August 202620
September 202600
October 202600
November 202610

What residents report to it

  • Drinking water and sanitation 4 0 % resolved

Problems resolved 0

No resolved problem to show yet.

Being handled 4

  1. Pénurie d'eau potable en pleine propagation du choléra : la REGIDESO d'Uvira manquait de carburant et de produits de traitement de l'eau.

    Being handled Urgent Drinking water and sanitation · Plusieurs quartiers de la ville · City of Uvira

    609 d received on 12/03/2025

  2. Les habitants de Kahwizi et de Rutemba n'ont pas accès à l'eau potable depuis plusieurs années.

    Taken in charge Drinking water and sanitation · Kahwizi et Rutemba · City of Uvira

    83 d received on 20/08/2026

  3. Selon le Bourgmestre de Kavimvira, l'eau de la REGIDESO ne coule plus aux robinets de la commune depuis plus de deux ans, à cause des inond…

    Taken in charge Urgent Drinking water and sanitation · Commune de Kavimvira, près du marais de Nyangara · Kavimvira Municipality

    82 d received on 21/08/2026

  4. Depuis les pluies torrentielles qui ont détruit la route de déviation et l'ancien pont de la voie ferrée, et qui ont aussi coupé les tuyaux…

    Being handled Urgent Drinking water and sanitation · Kavimvira · Kavimvira Municipality

    2 d received on 09/11/2026