Mobale Municipality
- Opening hours
- Lundi – vendredi : 8 h – 16 h
Report by WhatsApp: +243 82 733 2229 SMS: coming soon
- Citizen participation 0
- Accountability 0
- Responsiveness to residents —
- Municipal services 0
- requests received
- 0
- resolved
- —
- median time to resolve
- —
- satisfaction
- —
- budget executed
- —
- ongoing projects
- 0
Identity of the entity
- Burgomaster
- Not published
- Council
- Not published
- Area
- Not published
- Population
- Not published
- Budget voted
- Not published
Potentials
The Municipality has not yet published the potentials of its territory.
Sources: Portail officiel de la Province du Sud-Kivu (sudkivu.cd), consulté le 5 novembre 2026
Institutional diagnosis
The Municipality has not yet carried out its institutional diagnosis. The diagnosis measures 17 indicators in five areas, scored from 1 to 5 or Yes / Partly / No. Once checked by GovCheck, the results are published here.
-
Response to residentsTo evaluate
- Les demandes et correspondances des habitants sont-elles enregistrées et comptées
- Délai moyen de traitement d’un dossier
- Un registre des plaintes est-il tenu à jour, avec la suite donnée à chaque plainte
- L’offre de services répond-elle à la demande des habitants
-
Premises and equipmentTo evaluate
- État des locaux : sécurité, salubrité et accessibilité aux personnes à mobilité réduite
- Équipement informatique et connexion internet
-
Organisation, digitisation and ethicsTo evaluate
- Les textes d’organisation (organigramme, attributions, manuel de procédures) sont-ils à jour et appliqués
- Part des procédures clés numérisées
- Archivage : plan de classement et gestion électronique des documents
- Le code de déontologie est-il diffusé et appliqué
- Un dispositif d’alerte et de traitement des signalements fonctionne-t-il
- Les services, tarifs et procédures sont-ils publiés pour les habitants
-
Budget and financesTo evaluate
- Le budget de l’exercice est-il voté et publié
- Taux d’exécution du budget d’investissement
- Régularité des transferts et de la rétrocession
-
Continuity and risksTo evaluate
- Existe-t-il un plan de continuité d’activité ou un plan de contingence (crise, catastrophe naturelle)
- Existe-t-il une cartographie à jour des risques institutionnels, financiers et opérationnels
Score card
How Mobale Municipality serves its residents
Four pillars, scored from what the Municipality publishes and does on GovCheck. A missing publication counts as zero; « — » means there is nothing to measure yet.
-
Citizen participation
0- Public consultations (last 12 months)At least one public consultation on the budget and priorities. 0
- Women among participants100 when half the participants are women. —
- Young people among participants —
- Requests from residents 0
- Participation index (field monitoring) —
-
Accountability
0- Budget of the year publishedBudget of the current or the previous year. Not published
- Budget documents publishedEdict, citizen budget, execution reports, administrative account. 0
- Written reply to residentsRequests older than 48 hours that got a public written reply from an agent. —
- Transparency and accountability index (field monitoring) —
-
Responsiveness to residents
—- Taken in charge within 48 hours —
- Requests resolvedRejected requests left out. —
- Resolved within 30 days —
- Median time to resolve —
- Residents’ satisfaction —
-
Municipal services
0- Services listed 0 / 11
- Information published per serviceHead, office, hours, contact, procedures and official fees. —
- Average efficiency of the services —
How the scores are computed
Each indicator is scored from 0 to 100. A pillar is the mean of its scored indicators; the overall score is the mean of the pillars. Taking in charge within 48 hours and written replies only count requests older than 48 hours, so a request just received neither lowers nor raises them. No personal data is published.
Budget
See the budget →The Municipality has not yet published its budget on GovCheck.
Local taxes
The Municipality has not yet published its forecasts and the taxes it collects. Below are the local taxes and fees it may levy.
Transport and infrastructure 5 taxes
-
Taxe sur les passagers par voie terrestre
Perçue aux barrières de contrôle urbain, notamment au poste de Kivovo (Commune de Kalundu) et au poste de Kaala (Commune de Kavimvira).
-
Taxe de stationnement et de parking
Appliquée aux gares routières et parkings de camions, bus et taxis.
-
Taxe spéciale de circulation routière
La quote-part locale sur la vignette annuelle des véhicules et motos (partagée avec la province).
-
Taxe sur le trafic et les embarcations lacustres
Perçue sur les mouvements de marchandises et d’embarcations au Port de Kalundu.
-
Taxe sur les produits pétroliers
Redevance prélevée auprès des stations-services locales sur les volumes de carburant vendus.
Economy and trade (shops and markets) 5 taxes
-
La patente urbaine
Taxe annuelle obligatoire pour l’autorisation d’exercice des petits commerçants et opérateurs économiques locaux.
-
Taxe d’autorisation d’étalage
Droit journalier ou mensuel perçu auprès des vendeurs dans les marchés publics (marché central de Mulongwe, Kalundu, Kavimvira).
-
Taxe d’homologation et d’enregistrement
Frais imposés aux structures d’accueil (hôtels, auberges, restaurants et débits de boissons).
-
Taxe sur la publicité extérieure
Taxation de l’affichage des enseignes commerciales, panneaux publicitaires et banderoles le long des grandes artères de la ville.
-
Taxe de consommation
Quote-part sur la vente et la consommation locale des alcools, bières et tabacs (taxe d’intérêt commun).
Administrative documents and civil status 2 taxes
-
Frais de délivrance des documents administratifs
Perception sur l’obtention des attestations de résidence, livrets de ménage et actes d’état civil (mariage). L’acte de naissance est gratuit.
-
Taxe sur le permis de séjour pour étrangers
Concerne les ressortissants étrangers résidant ou travaillant dans la ville (secteur frontalier).
Land, town planning and environment 5 taxes
-
Taxe de bâtir (autorisation de construire)
Droit perçu à la commune ou à la mairie avant toute construction, modification ou érection de bâtiment.
-
Taxe d’assainissement et de salubrité publique
Contribution demandée aux parcelles résidentielles et aux commerces pour la gestion et l’évacuation des déchets ménagers.
-
Impôt sur la superficie des propriétés bâties et non bâties
La taxe foncière locale calculée selon les dimensions de la parcelle (gérée avec les services fiscaux provinciaux).
-
Impôt sur les revenus locatifs (IRL)
Taxe sur les loyers perçus par les bailleurs au sein des trois communes.
-
Impôt personnel minimum (IPM)
Contribution annuelle perçue sur la population active locale.
Official local taxes and fees: always ask for a receipt. A tax not on this list, or paid without a receipt, can be reported. Report an illegal charge →
Ongoing projects
See the projects →No ongoing project published yet. Residents can report a site funded by the Municipality. Report a project →
Services and procedures
The Municipality has not yet published its services directory. Below are the usual services, with the requests they handle; offices, hours and official fees will appear once the Municipality publishes them.
-
Burgomaster’s office
Head not yet published
Office, hours and fees not yet published by the Municipality.
-
Hygiene, sanitation and environment Service
Head not yet published
Office, hours and fees not yet published by the Municipality.
-
Infrastructure and public works Service
Head not yet published
Office, hours and fees not yet published by the Municipality.
-
Electricity Service
Head not yet published
Office, hours and fees not yet published by the Municipality.
-
Water Service
Head not yet published
Office, hours and fees not yet published by the Municipality.
-
Taxes Service
Head not yet published
Office, hours and fees not yet published by the Municipality.
-
Hydrocarbons Service
Head not yet published
Office, hours and fees not yet published by the Municipality.
-
Civil registration Service
Head not yet published
Office, hours and fees not yet published by the Municipality.
-
Urban planning Service
Head not yet published
Office, hours and fees not yet published by the Municipality.
-
Tourism (hotels, restaurants, bars) Service
Head not yet published
Office, hours and fees not yet published by the Municipality.
-
Fishing and livestock Service
Head not yet published
Office, hours and fees not yet published by the Municipality.
-
Agriculture Service
Head not yet published
Office, hours and fees not yet published by the Municipality.
Budget and citizen monitoring
Assess this ETD
See all the questions →Six questionnaires drafted by governance experts. Community monitors fill them in, and every answer is checked before publication.
-
11 questions
Taking part in preparing the budget
Were citizens involved in preparing the budget: public hearings, participation of women and young people, priorities taken on board, a public vote on schedule?
Log in to assess -
6 questions
Transparency and access to information
Are the budget, execution reports, administrative account and public contracts published and easy to access?
Log in to assess -
6 questions
Revenue
Is the revenue transfer received and made public? Are local taxes displayed and receipts issued, with no illegal levies?
Log in to assess -
6 questions
Budget spending
Does spending follow the adopted budget lines? Do contracts comply with the law? Are payments made on time?
Log in to assess -
8 questions
Monitoring an investment project
Site visit: does the project exist, is work progressing, is the quality acceptable and is it being used? Geotagged photos are required.
No project recorded yet
Log in to assess -
6 questions
Oversight and accountability
Has the administrative account been adopted? Is the entity audited, does it have an anti-fraud and anti-corruption body, and do complaints get a response?
Log in to assess -
14 questions
Building-site monitoring
On every building site: contract and bill of quantities shown, site board, materials, safety, payments and signs of corruption.
No project recorded yet
Log in to assess -
8 questions
School
Classrooms, separate latrines for girls and boys, furniture, access for pupils with disabilities, parents’ committee.
No project recorded yet
Log in to assess -
8 questions
Health centre
Rooms built, water and electricity, medical waste, equipment, health committee (CODESA), staff in place.
No project recorded yet
Log in to assess -
8 questions
Road and bridge
Length and width, road surface, drainage, culverts and bridges, road safety, compensation of residents, maintenance.
No project recorded yet
Log in to assess -
8 questions
Water and sanitation
Water points built, water available and tested, no leaks, management committee with women, price displayed.
No project recorded yet
Log in to assess -
7 questions
Market
Stalls built, fair allocation of places, fees displayed, latrines and waste collection, traders consulted.
No project recorded yet
Log in to assess -
7 questions
Electricity and energy
Poles, street lights or solar panels installed and working, safe wiring, connections, tariffs displayed, maintenance.
No project recorded yet
Log in to assess -
7 questions
Public building
Building as planned, quality of roof and walls, water and power, latrines, accessibility, furniture, actual use.
No project recorded yet
Log in to assess -
17 questions
Diagnostic institutionnel
Self-assessment of the entity, scored from 1 to 5: response to residents, premises and equipment, organisation and digitisation, ethics and alert mechanisms, budget, continuity plan.
Log in to assess -
8 questions
Survey of direct beneficiaries
Interviews of the people the project is meant to serve: need, consultation, usefulness, who to contact, money asked for, quality, satisfaction.
No project recorded yet
Log in to assess
Do you live here and want to keep an eye on this budget? Become a community monitor →
Citizen consultations 0
No consultation recorded yet.
Monitoring reports 0
No published report yet.